Welcome to Fish Rigged Shop’s FAQ section! We’ve compiled answers to the most common questions about our premium fishing gear, shipping policies, and more. Whether you’re a seasoned angler or just starting out, this guide will help you navigate your fishing adventure with us.

About Our Products

Q: What types of fishing products do you specialize in?
A: We specialize in a wide range of fishing equipment including accessories, apparel, bait, hooks, rigging supplies, and specialized gear like downriggers and crab nets. Our Pro Angler Approved selection focuses on quality equipment that performs in real fishing conditions.
Q: Do you offer clearance items?
A: Yes! Check our CLEARANCE section for discounted quality gear. These items are perfect for pairing with our free shipping offer on orders over $50.
Q: Are your products suitable for saltwater fishing?
A: Many of our products are designed for saltwater conditions, especially our corrosion-resistant hooks, braid, and rigging components. Look for saltwater-specific items in categories like Bait Fishing Hooks and Crimps & Rigging.

Shipping & Delivery

Q: How long does shipping take?
A: After 1-2 days processing, delivery times are:
– Standard Shipping: 10-15 days via DHL/FedEx ($12.95 flat rate)
– Free Shipping: 15-25 days via EMS (orders over $50)
For fastest delivery, order by Wednesday noon CST for potential weekend dispatch.
Q: Do you ship internationally?
A: We ship worldwide except to some remote areas in Asia. Our checkout system automatically calculates any import duties so you know the total cost upfront.
Q: Can I track my order?
A: Absolutely! You’ll receive tracking information via email as soon as your order leaves our Houston warehouse. Track your gear every step of the way to your fishing spot.

Payments & Orders

Q: What payment methods do you accept?
A: We accept all major credit cards (Visa, MasterCard, JCB) and PayPal for secure, convenient checkout.
Q: How can I change or cancel my order?
A: Contact us immediately at [email protected] if you need to modify your order. We process most orders within 48 hours, so quick action is essential.

Returns & Exchanges

Q: What’s your return policy?
A: We offer a 15-day return window from delivery date. Items must be unused and in original packaging. Contact our team to initiate a return – we want you completely satisfied with your fishing gear.
Q: Who pays for return shipping?
A: Customers are responsible for return shipping costs unless the return is due to our error. We recommend using a trackable shipping method for returns.

Account & Support

Q: How do I contact customer service?
A: Our fishing-savvy support team is ready to help at [email protected]. For urgent matters (like upcoming fishing trips), mention your trip date in the subject line.
Q: Do you offer expedited shipping for last-minute trips?
A: Yes! Email us at [email protected] with “EXPEDITED SHIPPING” in the subject line and your trip details. We’ll do everything possible to get you rigged in time.

Still have questions? Our team of anglers is ready to help you gear up for your next adventure. Contact us anytime at [email protected] or visit our Houston shop at 3108 Brooke Street.

Fish Rigged Shop – Premium Tackle for Serious Anglers